As you might recall, I got no credit for finishing Chapter 1 of KOTET and put in a CSR ticket. Well this was the response I got: Dear [njessi], Thank you for contacting Star Wars™: The Old Republic™ Customer Service. … Continue reading »
So a few days ago I was bitching and moaning about being unable to enable in-game cc purchasing (to get my discount). I’m happy to report that today’s patch cleared up the problem for me! Some people are still having … Continue reading »
Note: Patch 2.4.3 seems to have resolved this issue for me, but not for everyone affected, according to the CS forum. So, I bit the bullet and purchased 450 cartel coins with my credit card on the website in order … Continue reading »
So I got a response on my whole HK problem: Dear [Me], Thank you for contacting us regarding your issue with the HK-51 mission, “Assertion: Repairs Required”. It appears that since submitting your ticket you have successfully completed this mission, … Continue reading »
After spending a week being very stubborn about my customer service ticket regarding that last annoying piece of HK, there was an all-guild group going through Maelstrom and I just couldn’t say no to that. At the end, I was … Continue reading »
This weekend I was on the last component part for the HK quest. The husband had taken the critter to Home Depot for Xmas lights, and I had uninterrupted game time. The perfect time to do Maelstrom Prison. Two kindly … Continue reading »
Tsk tsk Bioware. You know, I’m trying to be positive and not like the gloom-and-doom hollerers out there, but you’re making it fucking HARD to be nice right now with this newest wave of mergers, I mean transfers, I mean … Continue reading »
Edit: Oh hey, after a bunch of bloggers holler on the internet, it gets resolved… but it had nothing to do with the hollering… totally. ______________________ After an initial bad experience with customer service, I have been impressed with their … Continue reading »
Remember how I had a bad experience with customer service being slow and unresponsive – and after I QQ’ed here (and MMO Melting Pot linked it) the issue was fixed almost immediately – but the fixing at that particular time was totally … Continue reading »
Remember a few days ago, I wrote about a ticket for an item restoration that I had put in over 2 weeks ago. Well, today I got an emailed response! 2 of them actually. Greetings [My Real Name], I am … Continue reading »
What Happened OK, as you might have heard me yabbering, while taking screenies with the UI down, I then put the UI back up, and the UI refused to come back up, my character locked up, it was generally unpleasant, … Continue reading »
I swear I’m in the twilight zone. First, I see Risha, my companion whom I customized. Then I see Risha the NPC. On my ship, in a different room. Where she used to be BEFORE she became my companion. One … Continue reading »
OK, I saw an inappropriate name in general chat the other day and I took it upon myself to report it. I got back this response via email: Greetings Njessi, I am Protocol Droid [REDACTED] of Human-Cyborg Relations… I have … Continue reading »
