So a few days ago I was bitching and moaning about being unable to enable in-game cc purchasing (to get my discount).  I’m happy to report that today’s patch cleared up the problem for me!  Some people are still having issues (according to the threads in the CS forums) and I hope they’re able to access their discount at some point.

As a side note, while I’m glad it’s fixed, customer service should ALWAYS have a contingency plan for if things don’t go right for 100% of the people.  With EVERY system, someone always falls through the cracks, no matter how bug-free the thing is.  Shit happens, and CS needs to be able to deal with it.  I don’t blame the CS personnel because they’re only doing their jobs.  I blame management for not giving them the tools to actually assist people with these problems when they inevitably come up.


Able To Enable In-Game CC Purchasing — 2 Comments